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Spybet Rules and Regulations in Ireland

These Terms and Conditions set out the legal rules for use of the official website and mobile application in Ireland. The Terms apply to all accounts, bets, bonuses, odds, and services provided to users located in Ireland. You must be 18 or over, eligible under Irish law, and agree to these Terms before registration or use. The platform operates subject to Irish betting and AML legislation and may conduct verification to confirm your location and identity.

General Terms

  • Acceptance of Terms
    • By creating an account at Spybet, completing registration, or placing a bet, you agree you have read and accept these Terms, the Privacy Policy, the Cookies Notice, the Responsible Gambling rules, and any sport or event rules that apply.
    • The Terms form a legally binding agreement between you and the operator of the platform offering services in Ireland.
  • Eligibility and Use
    • You must be at least 18 years old and legally allowed to use remote betting services under Irish law.
    • Use is only allowed from within Ireland unless the operator expressly permits cross‑border access under applicable law.
    • One account per customer, household, IP, device, and payment instrument unless permitted. Multiple accounts may be closed and bets voided.
    • You are responsible for the security of your account credentials and for all activity on the account.
  • Regulatory Framework
    • Services are provided in accordance with the Betting Acts 1931–2015 and applicable regulations in Ireland.
    • Anti‑money laundering and counter‑terrorist financing requirements apply under the Criminal Justice (Money Laundering and Terrorist Financing) Acts 2010–2021.
    • The operator will comply with any licensing or authorisation that may be required for remote betting in Ireland and will adapt to future regulatory changes when commenced.
  • Changes to Terms
    • The operator may amend these Terms for legal, regulatory, technical, or operational reasons. Material changes will be notified through the site or app.
    • Continued use of the account after changes take effect constitutes acceptance. If you do not agree, you must stop use and request account closure.
  • Proper Use of the Platform
    • Prohibited conduct includes: using bots or automated scripts; scraping odds or content; collusion; arbitrage based on insider information; bonus abuse; chargeback abuse; attempted fraud; evading limits; and interfering with services.
    • Use of VPNs, proxies, or location‑spoofing tools to bypass territorial controls is not allowed.
    • Suspicious activity may result in account review, restrictions, or closure.
  • Content and Intellectual Property
    • All software, odds displays, data, graphics, trademarks, and other content are protected by intellectual property rights.
    • You are granted a revocable, limited right to use the services for personal, non‑commercial betting.
    • Copying, redistributing, or making derivative works of site content or event data is not allowed.
  • Availability of Services
    • Markets, bonuses, and services may be modified, suspended, or withdrawn where required for maintenance, risk management, or legal reasons.
    • No warranty is given that services will be uninterrupted or error‑free.
  • Liability
    • To the extent permitted by Irish law, the operator is not liable for indirect or consequential loss, including loss of profits or data, arising from use of the services.
    • Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under Irish law.
  • Complaints and Disputes
    • Contact customer support through the channels published on the site to raise a complaint and provide your bet details.
    • The operator will investigate and respond in a reasonable timeframe. If unresolved, the matter may be escalated to an independent dispute resolution service where available.
  • Governing Law and Jurisdiction
    • These Terms are governed by the laws of Ireland. The courts of Ireland have exclusive jurisdiction over disputes, subject to any mandatory consumer protections.
  • Time, Language, and Notices
    • All times for markets and settlement are in Irish time (GMT/IST) unless stated on the event page.
    • The Terms are provided in English (Ireland). If translated, the English version prevails.
    • Notices may be delivered via the site, email, SMS, or in‑account messages.

General Betting Rules

  • Who Can Place Bets
    • Only verified customers aged 18 or over, located in Ireland, and not self‑excluded or restricted may place a bet.
    • Employees, contractors, or connected persons may be restricted from certain markets.
  • Bet Acceptance
    • A bet is accepted when it appears in your account’s bet history with a unique reference number and confirmed odds and stake.
    • If a bet is not accepted before the market closes, it is void and the stake is returned.
    • Once accepted, a bet cannot be cancelled by the customer. Cash Out may be offered at the operator’s discretion and is not guaranteed.
  • Odds, Prices, and Settlement
    • Decimal odds are standard unless stated. Odds can change before acceptance. The odds on your receipt apply to your bet.
    • Settlement is based on official results published by the relevant governing body for the event. If an official result is amended later, settlement may remain based on the original official result unless the market rules specify otherwise.
    • Dead Heat: where there are joint winners, payouts on winning selections are proportioned according to the number of tied participants.
  • Markets and Sport Rules
    • Market‑specific rules and maximum payout limits apply and are displayed on the market or sport rules page for you to read before placing bets.
    • Football 90‑minute markets include injury time but exclude extra time and penalties unless stated. Other sports follow their posted settlement rules.
    • Racing deductions for non‑runners may apply in line with industry deduction tables.
  • Minimum/Maximum Stakes and Payouts
    • Minimum and maximum bet amounts, and maximum payout per sport or event, are determined by the operator’s trading rules and are displayed during bet placement or in the rules section.
    • Limits may vary by customer, market, or event for risk management.
  • Postponed, Abandoned, or Void Events
    • If an event is postponed or abandoned, bets may stand if the event is completed within the time stated in the market rules; otherwise, bets are void and stakes are returned.
    • If a participant is withdrawn or does not take part, bets may be void on that selection unless the market rules provide otherwise.
  • Errors and Palpable Error
    • In case of obvious error (e.g., materially incorrect odds, wrong event, or clear data feed failure), the operator may void the bet or settle at the correct odds that were available at the time the bet was placed.
    • If settlement is incorrectly credited, the account will be adjusted to reflect the correct result. You must not withdraw funds credited in error.
  • Multiple Bets and Related Contingencies
    • Accumulators and system bets are allowed subject to market rules. Related contingency bets that combine outcomes that influence each other may be restricted or settled at adjusted odds.
  • Promotions and Free Bets
    • Bonus funds, free bets, and other bonuses are subject to specific terms, including wagering requirements, expiry, and market restrictions. For free bets, the stake is not usually returned in winnings unless the promotion states otherwise.
  • Responsible Play Restrictions
    • Self‑exclusion or limits applied by you will block bets that exceed your allowed settings. Attempts to exceed limits will be rejected.

Payment Rules

  • Funding Your Account
    • Supported deposit methods may include debit cards, bank transfer, open banking, and approved e‑wallets for customers in Ireland.
    • Method‑specific limits, possible fees, and availability are shown in the cashier. Deposits must be made from payment instruments in your own name.
    • The operator may apply a reasonable minimum deposit and may refuse a deposit for risk or legal reasons.
  • Withdrawals
    • Withdrawals are usually returned to the original funding method where possible, subject to card scheme and banking rules.
    • Processing includes internal review and security checks. Typical internal processing time is displayed in the cashier; external banking times vary by provider and may be longer on weekends and bank holidays.
    • Identity verification (KYC) and source‑of‑funds checks may be required before a withdrawal is approved.
  • Verification and Security
    • You may be asked to provide proof of identity, age, address, ownership of payment method, and source of funds or wealth.
    • The operator may place transaction limits, hold payments, or request additional documents to meet AML and fraud‑prevention obligations.
  • Transaction Rules and Restrictions
    • The operator may require a reasonable level of turnover on deposits before withdrawal to satisfy AML requirements. The cashier will display any applicable turnover rule.
    • Currency is EUR unless stated. If currency exchange applies, your bank or wallet sets the rate and any charge.
    • Duplicate deposits, chargebacks, or disputed payments may result in account restrictions and recovery of costs.
  • Fees
    • The operator aims to avoid charging fees for standard deposits and withdrawals. Third‑party fees may apply, and any operator‑applied fee will be disclosed in the cashier before you confirm the transaction.
  • Cancelling or Reversing Operations
    • You may request to cancel a pending withdrawal until it is marked as processed. Once processed, it cannot be reversed.
    • The operator may cancel or refuse a transaction to comply with legal or security obligations.
  • Dormant and Closed Accounts
    • Accounts with prolonged inactivity may be designated dormant. A reasonable monthly administration fee may apply to the remaining balance after advance notice, as permitted by Irish law.
    • On account closure, any positive balance will be paid subject to verification and regulatory obligations.

Responsible Gambling

  • Commitment
    • The service promotes responsible gaming and provides tools to help you manage betting behaviour, protect your balance, and exercise your rights.
  • Control Tools
    • Deposit limits, loss limits, and stake limits configurable by day, week, or month.
    • Reality checks and session time reminders.
    • Time‑out (cool‑off) for short breaks.
    • Self‑exclusion for longer periods or permanently. During self‑exclusion, login, deposits, bonuses, and bets are disabled.
    • Product‑level blocks where applicable.
  • Applying and Changing Limits
    • Limits take effect immediately for decreases. Increases to limits apply after a cooling‑off period.
    • Self‑exclusion cannot be removed during the chosen period. Re‑opening an account may require a further cooling‑off and confirmation of intent.
  • Protection of Minors
    • Gambling by persons under 18 is not allowed. Account sharing is prohibited.
    • You should use device‑level parental controls and content filters to prevent access by minors in your household.
  • Support and Help in Ireland

Anti-Money Laundering

  • Legal Obligations
    • The operator complies with the Criminal Justice (Money Laundering and Terrorist Financing) Acts 2010–2021 in Ireland and applies a risk‑based AML programme.
  • Know Your Customer (KYC)
    • Verification of identity, age, and address is required. You may be asked for proof of payment method ownership, source of funds, and source of wealth.
    • Politically exposed person and sanctions screening are performed as part of onboarding and ongoing monitoring.
  • Monitoring and Detection
    • Transactions, patterns of bets, deposits, withdrawals, and account behaviour are monitored for unusual or suspicious activity.
    • Automated and manual reviews may be used to detect structuring, third‑party funding, or bypass of controls.
  • Actions and Reporting
    • The operator may delay, freeze, or block transactions and restrict the account pending completion of checks.
    • Where required, a report may be filed with the relevant Irish authorities. Tipping‑off prohibitions apply, so you may not be informed if a report is made.
    • Failure to provide requested documents may result in account closure and retained funds being handled in line with legal requirements.

Privacy Policy

  • Compliance
    • Processing of personal data complies with the EU GDPR and the Data Protection Act 2018 in Ireland.
  • Data Collected
    • Registration and contact data: name, date of birth, address, email, phone.
    • KYC data: identity documents, address proofs, payment ownership evidence, and relevant financial information.
    • Account and transaction data: deposits, withdrawals, bets, bonuses, interactions, and communications.
    • Technical data: device identifiers, IP address, geolocation, cookies, app telemetry, and security logs.
    • Marketing preferences and consent records.
  • Purposes and Legal Bases
    • To provide services and manage your account (contract necessity).
    • To meet legal and regulatory duties, including AML and responsible gambling (legal obligation).
    • To protect the platform, prevent fraud, and improve services (legitimate interests).
    • To send marketing based on your preferences (consent, which you can withdraw at any time).
  • Sharing and Transfers
    • Service providers such as payment processors, identity verification partners, fraud‑prevention vendors, dispute‑resolution bodies, and regulators may receive data where necessary.
    • If data is transferred outside the EEA, appropriate safeguards are used, such as standard contractual clauses.
  • Retention
    • Personal data is retained for as long as needed for the purposes stated, including statutory retention under AML laws, after which it is deleted or anonymised.
  • Your Rights
    • You have the right to access, rectification, erasure, restriction, portability, and to object, and the right to withdraw consent where processing is based on consent.
    • You can contact the operator through the privacy channels on the site to exercise your rights.
    • You have the right to lodge a complaint with the Data Protection Commission in Ireland (www.dataprotection.ie).
  • Cookies
    • Cookies and similar technologies are used for essential functions, analytics, and personalisation. You can manage non‑essential cookies through the consent tool.

Security

  • Security Commitment
    • The operator maintains technical and organisational measures designed to protect accounts, transactions, and personal data against unauthorised access, alteration, or loss.
  • Technical Measures
    • Encryption in transit using modern TLS.
    • Encryption or tokenisation of sensitive data at rest where appropriate.
    • Segregated environments, firewalls, and intrusion detection.
    • Continuous activity monitoring, audit logging, and access controls based on least privilege.
  • Account Protection
    • Strong password requirements and optional two‑factor authentication are available. Session timeouts and device checks may be applied.
    • You must keep credentials confidential, enable two‑factor authentication where available, and notify support promptly if you suspect compromise.
  • Testing and Incident Response
    • Regular security testing and risk assessments are carried out. An incident response process is in place to investigate and mitigate issues.
    • If a data breach creates a risk to your rights and freedoms, notification will be made in accordance with applicable law.

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